Frequently Asked Questions
1. What do I do if I have been in accident?
Call our Body Shop at (619)440-1000 and we can have your car towed, handle the insurance claim and arrange a rental car for you. We will take care of everything you need to get your vehicle repaired and back on the road.
2. My insurance company told me to get three estimates, but I want my car repaired at Tipton Honda. Do I have to get three estimates?
No. You never have to get three estimates. Bring or tow your vehicle to Tipton Honda Body Shop and we will pay towing charges and do all the dealing with your insurance company.
3. What if my insurance company writes the estimate and misses some of the damage?
No Problem. This is very common since most estimates that are written are preliminary estimates only. There is only one way to repair your vehicle and that is the right way. We will always contact your insurance company if additional repairs are needed.
4. What if my insurance company pressures me to go to one of their "preferred" shops?
It is illegal under California law for an insurance company to steer you to one of their shops. These shops are "preferred" not for their work quality, but because they offer parts and labor discounts to your particular insurance company. You have the legal right to have your vehicle repaired at the shop of your choice.
5. What if my insurance company tells me that if I don't go to one of their shops that the repair will take longer, they won't warranty the work and I will have to pay more than my deductible to have my car repaired?
Our body shop staff works with all insurance companies to get your appraiser to our shop quickly and each of our customers is our top priority. Tipton Honda warranties all of our parts, materials and workmanship and you will never have to pay more out-of-pocket expenses to have the same repairs performed here as you would at one of their shops. We guarantee it.
6. What if I have more questions?
Call us! (619)440-1000. We are more than happy to answer any of your questions!